FAQ
Can I get a sample?
Yes, we provide samples.
Can I use my own logo or design on the products?
Yes, we offer OEM/ODM services; your logo and design can be made on the products. We can stitch your desired logo onto your products before shipment.
Do you have a factory?
Yes, we have a factory in Jiangsu. You are welcome to visit our company and factory. We are a professional manufacturer providing OEM/ODM services to our clients.
When will the goods be shipped?
For standardized products, we maintain inventory. All equipment undergoes quality inspection and factory testing before leaving the factory. After packaging and shipping, delivery can be completed within 5 days.
For non-standard product models or customized equipment, delivery time will vary slightly depending on the materials, processes, configurations, and other requirements. The typical production cycle is 20-30 days.
How long is the warranty period?
Our industrial products come with a one-year warranty. This warranty period is based on our high confidence in the product design, raw material quality, and manufacturing process.
During the warranty period, if the product malfunctions due to defects in manufacturing processes or materials, we will provide free repair, replacement of parts, or replacement of the entire machine. The specific handling method will depend on the actual circumstances of the product malfunction.
Q: Can you design a device that meets my specific requirements based on my on-site environment, usage location, and process requirements?
Absolutely! We have a professional and experienced design and development team. Our team members have many years of experience in mechanical design, possessing profound professional knowledge and innovative capabilities.
They are proficient in various mechanical principles and design software, enabling them to accurately design comprehensive, customized equipment based on the key information you provide, including the on-site environment, usage location, and process requirements.
We are geographically distant, how can we ascertain your company's strength?
Dear overseas customer, although we are far apart, there are many ways for you to gain a thorough understanding of our company's robust capabilities.
We have cultivated deep expertise in the machinery industry for many years, earning long-term cooperation and high praise from numerous internationally renowned companies. We have established a strong reputation within the global industry, which you can easily verify through our video materials, professional forums, and recommendations from business partners.
We also actively participate in various large-scale domestic and international machinery exhibitions, showcasing our latest products and technological achievements. You can directly experience our company's vitality and product appeal through exhibition materials, video recordings, and feedback from users of our supplied equipment.
We also warmly welcome you to arrange for a third-party professional organization to conduct an on-site inspection and evaluation of our company. We will fully cooperate and demonstrate our true strength to you in the most transparent and professional manner.
Can we come to China to inspect our factory?
Yes, please discuss the specific time and itinerary with us. We warmly welcome you to visit our factory.
